Common reasons KYC gets rejected
Document quality
Blur, glare, cropped corners, expired documents or unreadable details can trigger rejection.
Name mismatch
The name, date of birth and country data should match the account and document exactly.
Address proof
Some platforms reject old documents, screenshots, unsupported issuers or missing address lines.
Selfie flow
Lighting, camera angle, face visibility and liveness checks can break the submission.
Clean resubmission checklist
- Identify the exact rejection reason shown by the platform.
- Check whether the document type is accepted for your country.
- Prepare a fresh photo or scan without editing the document.
- Confirm proof of address date, name and address format.
- Submit only through the official platform flow.
Important: Wallet Shop does not sell accounts, create fake documents or bypass AML/KYC checks. We help you prepare a cleaner legitimate submission.